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IT Support Specialist

  • Posted by CozyMeal
  • 2023-10-27 02:08:37
  • Nigeria
  • NGN40,000.00 - 45,000.00 / Month

IT Support Specialist

Cozymeal

Software & Data

Remote (Work From Home) Part Time
Hospitality & Hotel NGN Confidential
New
2 days ago

Job Summary

We are looking for a freelance rockstar IT Support Specialist to monitor and maintain the company’s IT systems, install, and configure software, and solve technical issues as they arise.

  • Minimum Qualification: Degree
  • Experience Level: Senior level
  • Experience Length: 5 years

Job Description/Requirements

Responsibilities:

  • Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops and software
  • Serve as the subject-matter expert supporting Mac OS X, Windows, and widely used software and applications, such as Microsoft, Adobe, and Google Workspace
  • Handling email deliverability issues
  • Answering employee questions regarding computer systems
  • Gathering and analyzing data to diagnose problems with computer systems
  • Changing configurations, settings, and permissions to fix computer issues
  • Installing new software and hardware drivers and updating existing ones as needed
  • Documenting processes and performing diagnostic tests.

 


Requirements:


  • A bachelor’s degree in computer science, information technology, or similar.
  • 5+ years of experience as an IT support specialist.
  • Certifications are preferred, but not required.
  • Exceptional ability to provide technical support and resolve queries.
  • Experience working with remote teams and bringing issues to resolution.
  • In-depth knowledge of computer hardware, software, and networks.
  • In-depth knowledge of email system
  • Ability to maintain confidentiality of company information
  • Team-oriented attitude to help other colleagues and departments with technical problems.
  • Strong interpersonal communication and relationship-building skills.
  • Ability to manage time, be responsive and effectively prioritize numerous projects at one time.

Type:
Permanent
Availability:
Full time
Views:
86
Salary:
NGN 40,000.00 - 45,000.00 / Month
Contact Name:
CozyMeal

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